Trouble Shooting
Problems Causes Solutions
Check the socket to confirm
The power supply isn’t connected in. whether the power is available.
Confirm whether the power
supply plug is firmly connected.
The thermostat is assembled in Pull out the plug and close the power
The machine can’t be started. the vacuum cleaner to protect the supply switch, take out and empty the
motor. And the thermostat will cut dust bag or replacing the dust bag, at
off the currency when the circuit the same time, set the vacuum cleaner
runs abnormally. disuse to cool down it for about 1 hour.
Then put in the plug, connect the power
switch,and restart the vacuum cleaner.
Position of the sliding control button Check whether the sliding control button
is at the Maximum.
Position of the sliding button on the handle Check whether the sliding button on the
Insufficient suction force. handle is completely turned off.
The dust bag full indicator turn red shows Replace or clean the dust bag; take out
that the dust bag is full, or the floor brush, the impurities in the floor brush, long
telescopic tube or the hose is blocked connection pipe or hose.
The air inlet or outlet filter is full of dust Clean or replace the air inlet/outlet filters
The power cord is slightly twisted Pull out part of the power cord and press
The power cord can’t be down the rewinding button to rewind the
completely pulled out or rewinded. cord back completely.
14